MOST IN STOCK ORDERS SHIP OUT WITHIN 2-3 BUSINESS DAYS VIA USPS OR UPS FROM US WAREHOUSE LOCATIONS. Some special product offers can be longer. You can check your order status by clicking on the following link after we have sent you an email confirming shipment of your order. Please allow at least 3-7 business days to check on your order status as we prepare and fulfill your order, and ship it out to you :
https://sportsconnection.co/pages/order-lookup/?ordernumber=1234&email=john@test.com
WHEN WILL YOU SHIP MY ITEMS?
- All items are subject to a handling period before they are dispatched.
- Most in stock orders leave the warehouse within 2-3 business days.
- We will notify you by email when your items have been shipped.
6100 Philips Hwy Unit 2, Jacksonville, FL 32216
Can I Change My Shipping Address For The Order?
We cannot guarantee that edits can be made. Make sure to double check your order and shipping address before placing your order. If you notice a mistake after your order is placed, please email us right away, and we will check to see if we are able to edit your information prior to shipment.
My Address Was Incorrect And Now My Order Is Being "Returned to Sender."
If an item is returned to sender, due to an incorrect or undeliverable address being given to us, your order will be cancelled when we receive the item, and you will be refunded minus the original shipping costs. There will also be a 10% restocking fee.
Shipping
To return your product, you should mail your product to:
6100 Philips Hwy Unit 2, Jacksonville, FL 32216
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Policy for orders that USPS Tracking shows as delivered but the customer has not received.
Please verify that the address you entered as your shipping address is correct.
Please check with other family members to make sure someone else didn't bring it in.
Please call your post office with your tracking number and request they confirm their tracking information is correct.
If USPS confirms that their tracking is, to the best of their knowledge, correct, then a theft report must be filed with the US Postal Inspector so the loss can be researched.
https://postalinspectors.uspis
We require the completed report from USPS via the customer to continue.
Once we have a report from USPS and the Postal Inspector, if your package still is not found, we will re-ship your item, or if it is no longer in stock, we will issue a refund.
Thank you for shopping with us!